The City of Grande Prairie is continuing to work on rectifying an unexpected error which resulted in the withdrawal of double tax payments for December through the TIPPs program.

The City intends to ensure the reimbursement for any NSF fees incurred as a result of this issue.

The City is working with its banking partner to have the issue resolved as soon as possible. Once resolved, users’ will see a refund in their bank accounts for the additional withdrawal.

For any questions or concerns, please contact 780-538-0315 or taxinfo@cityofgp.com and a representative will be able to assist you during business hours.